Welcome to the Employment Engagement Blog

5 Unique Ways to Collect Customer...

Posted by Stephen Spiegel on Mar 10, 2021

Go beyond the one-question survey with these unique methods to understand customer.

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Top SLA Metrics for a High-Performing...

Posted by Stephen Spiegel on Jan 27, 2021

Are you tracking the right metrics for a higher customer satisfaction score (CSAT)?

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