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Want more customer feedback? Start with a pair of sunglasses. 😎
At Crewhu, we’ve found that when surveys feel fun and human (like swapping in seasonal CSAT faces or adding emoji to your tags) customers are more likely to respond.
That response turns into data..
That data fuels employee engagement..
And engaged employees deliver better service..
In this practical, fast-paced session, you’ll learn how leading teams customize their surveys to boost response rates and turn feedback into real results, including:
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How themed CSAT faces (like our summer pack!) increase engagement
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Ways to connect feedback to key metrics like retention, performance, and revenue
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What’s new in Crewhu Pulse and how to get the most from it
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How the “Customer Bill of Rights” helps deliver consistent, high-quality service
Special guest:
Erin Fitzpatrick, Marketing Lead at GO2, will share how her team uses Crewhu to supercharge employee performance and customer satisfaction.

Lucas Castro
Account Manager @ Crewhu

Erin Fitzpatrick (guest)
Team Lead @ GO2