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ConnectWise Metrics That.
Help desk metrics related to your ticketing system help you set MSP benchmarks and.
We integrate with the platforms you love and work with everyday.
MSPs typically come to us because they feel stuck. Or, they are worried because they just lost a key customer or employee. See why.
Watch NowSee what our clients are saying about Crewhu.
“Crewhu makes it so simple for us to track performance and improvements over time. When you see things in green, you can see you are doing something right. By just implementing a few things around culture and the great feedback we have coming in, it changes our perspective and gives us confidence in our service and delivery.”
“We had a lot of problems with employees not following procedure, circulating gossip, and missing team goals and individual metrics. Crewhu gave us better insight into how our customers felt about their interactions with our team.”
“With Crewhu, we can track our clients satisfaction and we can provide incentives to our staff based on how they deliver services and pivot if there are any changes in service patterns, behavior or client experience. We can do all of this is in real time.”
Crewhu is an employee recognition and customer satisfaction platform built for MSPs that makes it easy for you to engage and excite your team.
Every IT help desk is concerned with how well they measure the effectiveness of the service they provide. In order to grasp how well your help desk is performing, you should be looking at these six Metrics and KPIs.
Check out this resource to learn how.
Download e bookABOUT CREWHU
Crewhu is a customer feedback, gamification, and recognition platform built for MSPs that makes it easy to engage and excite your team by focusing on the metrics that matter to improve performance, keep customers happy, and grow your organization.
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