FOCUS ON METRICS AND CRUSH YOUR CUSTOMER SERVICE AND SALES GOALS

MSPs use Crewhu’s Recognition and Gamification Platform to motivate their teams and WOW their customers

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Why Crewhu

MSPs typically come to us because they feel stuck. Or, they are worried because they just lost a key customer or employee. See why.

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Collect Customer Feedback

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Gamify Your Metrics

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Recognize Your Team

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Reward a Job Well Done

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Improve Your Online Rep

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Our Raving Fans

See what our clients are saying about Crewhu.

“Crewhu makes it so simple for us to track performance and improvements over time. When you see things in green, you can see you are doing something right. By just implementing a few things around culture and the great feedback we have coming in, it changes our perspective and gives us confidence in our service and delivery.”

Chris Maybray

Service Delivery Director, Mirus IT

“We had a lot of problems with employees not following procedure, circulating gossip, and missing team goals and individual metrics. Crewhu gave us better insight into how our customers felt about their interactions with our team.”

Adam Radulovic

CEO, XL.net

“With Crewhu, we can track our clients satisfaction and we can provide incentives to our staff based on how they deliver services and pivot if there are any changes in service patterns, behavior or client experience. We can do all of this is in real time.”

Warren Finkel

Managing Partner & Founder, ACE IT Solutions
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How to get started

Crewhu is an employee recognition and customer satisfaction platform built for MSPs that makes it easy for you to engage and excite your team.

1. Integrate your data sources.

2. Choose your metrics.

3. Recognize and reward your team.

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Crewhu is an employee recognition and customer satisfaction platform built for MSPs that makes it easy for you to engage and excite your team to keep customers happy and grow your organization.

ConnectWise Metrics That.

Help desk metrics related to your ticketing system help you set MSP benchmarks and.

ConnectWise Metrics that.

Sales metrics are some of the most important MSP benchmarks to measure business.

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latest e book

Every IT help desk is concerned with how well they measure the effectiveness of the service they provide. In order to grasp how well your help desk is performing, you should be looking at these six Metrics and KPIs.

Check out this resource to learn how.

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