Pricing

Select your number of users below and start your free trial.

60 day guarantee for annual plans or your money back.

How many employees do you have?

$119/mo

5 Users

Billed Monthly

Standard

Included in Standard:
  • 1 Click Client Feedback
  • Survey Notifications
  • Website Widget
  • Reports & Dashboards
  • Scheduled Reports
  • 1 Premium Integration
  • 2 Bigscreen Dashboards
$239/mo

5 Users

Billed Monthly

Pro

Everything in Standard, plus:
  • Reputation Management
  • Automated Testimonial Feed
  • Survey Import
  • Recognition Badges
  • Automated Contests
  • 3 Premium Integration
  • 3 Bigscreen Dashboards
$359/mo

5 Users

Billed Monthly

Badass

Everything in Pro, plus:
  • Automated Custom Metrics
  • NPS
  • Custom Surveys
  • 5 Premium Integration
  • 5 Bigscreen Dashboards

Feature comparison

  • STANDARD
  • PRO
  • BADASS
1 Click Client Feedback

Transactional client feedback based on a "Resolved" ticket, a ticket "Reply" or simply sent from your Outlook or other email client.

Unlimited
Unlimited
Unlimited
Standard Survey Integrations

The integration will bring over all survey data related to the ticket from one of our CRM or PSA partners. See our integrations page for more info.

Survey Notifications

The ability to send feedback notifications to the appropriate manager or employee, so they can take immediate action.

Survey Write Back

Survey responses written back into ticket notes in your PSA. Only available on Connectwise.

Website Widget

Make your client satisfaction stats public to help recruit new business.

Standard Reports

Pull data based on your company, your clients, your employees and more to help achieve continuous improvement.

Custom and Scheduled Reports

Save report filters and schedule reports to be sent internally or externally to clients.

Manager Dashboards

High level management reporting to quickly identify trends.

Employee Dashboard

Individual Employee performance data, available to both managers and the individual employee.

Gamification

Automatically give micro-rewards for delivering an amazing customer experience.

Prizes

Create a customized store and offer personalized and meaningful prizes to your team for a job well done.

Open API

Access and send Crewhu data to render on external sources. Each connection is a premium integration.

Premium Integrations

Access integrations listed in the Premium Integrations section below.

1
3
5
Bigscreen Dashboards and Leaderboards

Dashboards that can be added to a bigscreen to make metrics and leaderboards public to the team.

2
3
5
Reputation Management

Customize your landing page to easily send happy clients to your social media properties to leave online reviews, increasing SEO and your online reputation.

Automated Public Testimonial Feed

Add a live feed of client feedback to your marketing website to improve SEO and your online reputation.

Survey Import

Import existing survey data to Crewhu.

Recognition Badges

Strengthen your culture by recognizing your team daily on your core values. Use peer, manager, and executive recognition to support a culture of team appreciation and collaboration.

Automated Contests

Create healthy competition using internal Crewhu metrics and metrics collected from our premium integrations. See our integration section below.

Automated Custom Metrics

Create automated contest using any metric important to your business.

Net Promoter Score (NPS)

Relational client feedback surveys to identify promoters, passives and detractors.

Custom Surveys

Create a continuous improvement process across your organization. Use cases include 1- click surveys for your help desk, projects, billing, onboarding & more.

Premium Integrations

Bright Gauge

Feeds survey data to BrightGauge. The Crewhu + BrightGauge integration has 46 default gauges, the most default gauges compared to other survey providers.

IT Glue

We gamify documentation engagement metrics by automatically pulling IT Glue engagement updates.

Slack

Feed survey results, create notification triggers, and recognize your team right from within Slack.

Microsoft Teams

Feed survey results, create notification triggers, and recognize your team right from within MS Teams.

Custom Integration

Create an API key using Crewhu's open API to bring Crewhu's data to your custom application.

FAQs

How does the free trial work?

Just sign up. There is no payment information required. If you decide to move forward with the platform and enter in your payment information you will only be charged once the free trial expires. If the free trial expires without payment users will lose access to their accounts.

How do I pay?

During the free trial period the administrator can go to the Company Profile page by pressing the button on the upper right corner of the administrator account. The administrator can enter in their credit card information on this page and the account will be charged at the end of the free trial period.

How do you charge?

We charge your credit card on file on a monthly basis and we base the monthly charge on the maximum number of active employees from the previous period. Annual plans are charged for the entire year up front for a less expensive monthly rate. Upgrades during the annual period are charged on a prorated basis. Annual plans do not offer refunds, but we have a 60 day guarantee for annual plans based on the day your account is created.

Are there contracts?

There are no contracts and you can cancel anytime by emailing support@crewhu.com.

How can my employees access Crewhu?

Each active employee will have their own account and login. Crewhu can be accessed by any web browser but we recommend Chrome. There is also a Crewhu app that can be downloaded at the iPhone and Google stores. We are always focusing on ways to make Crewhu easy to use for you and your team.

Do you offer a guarantee?

We offer a no commitment free trial as well as a guarantee on our annual plans. If you decide to pay annually, we will offer a refund 60 days from the day you first create your account.