The Employee Engagement Blog

The Employee Engagement Blog

Become the Coach Your Employees Need

Posted by Stephen Spiegel on Feb 5, 2020 9:00:00 AM
Read More

Topics: employee retention, employee satisfaction

Ways to Give Your Employees the Recognition They Deserve

Posted by Stephen Spiegel on Jan 22, 2020 9:01:00 AM

What the data says

Read More

Topics: employee engagement, employee of the month, employee retention, employee satisfaction, productivity, employee productivity, peer recognition, employee appreciation, employee reinforcement, performance

Employee Engagement Throughout 2019

Posted by CrewHu on Jan 15, 2020 8:15:00 AM

Read More

Topics: employee engagement, Customer Service, Customer Care, trends

People Analytics: Your Way to Make Better Staffing Decisions

Posted by Stephen Spiegel on Jan 8, 2020 9:00:00 AM

Analyzing people

Read More

Topics: employee recognition, employee engagement, employee retention, employee satisfaction, employee productivity, employee appreciation, fair treatment, equal treatment, equal opportunities, employee loyalty, measurement, employee reinforcement, Establishing value, eliminate confusion

Bad Reviews Can Be Good Reviews

Posted by Stephen Spiegel on Dec 18, 2019 10:15:00 AM

Reviews aren’t always glowing, and that’s OK

Read More

Topics: Customer Service, customer feedback, customer retention, customer satisfaction, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019 10:15:00 AM

Testimonials aren’t reviews

Read More

Topics: Customer Service, customer feedback, surveys, customer retention, customer satisfaction, convey value to a customer, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

Don’t Just Give Any Old Reward, Give Employee Rewards with Meaning

Posted by Stephen Spiegel on Nov 20, 2019 9:50:00 AM

Once more with feeling

Read More

Topics: employee recognition, employee engagement, recognition award, employee retention, employee satisfaction, employee appreciation, employee loyalty, employee reinforcement, performance

Get More Feedback: Don’t Bore Your Customers with Long Surveys

Posted by Stephen Spiegel on Nov 6, 2019 9:44:28 AM

It’s not always as simple as asking for feedback

Read More

Topics: Customer Service, customer feedback, surveys, customer retention, customer satisfaction, measurement, Customer Care, Customer experience, customer focus

What Is a Quality Review and How Do You Get More

Posted by Stephen Spiegel on Oct 23, 2019 10:15:00 AM

By now you should have thousands of reviews, right?

Read More

Topics: Customer Service, customer feedback, customer satisfaction, measurement, Establishing value, Customer experience, customer focus, Net Promoter Score

Make Your Customer Feedback Campaign Effective

Posted by Stephen Spiegel on Oct 9, 2019 2:15:41 PM

Read More

Topics: Customer Service, customer feedback, surveys, customer satisfaction, measurement, Customer Care, Customer experience, customer focus