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Topics: Establishing value, Customer Care, Customer experience, trends
What You Need to Know About Employee Engagement
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Employee Recognition: Where Should it Come From?
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Topics: recognition award, employee performance benchmarks, employee loyalty
If You’re Not Using Gamification for Your Business, You Could Be Missing Out
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Past the Front Line: Customer Service Skills Everyone Needs
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You can’t make everyone happy, but that doesn’t mean you shouldn’t try
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