The Employee Engagement Blog

The Employee Engagement Blog

Stephen Spiegel

Recent Posts

How to use CSAT Surveys to Boost Your Customer Satisfaction

Posted by Stephen Spiegel on Jul 7, 2020 8:30:00 AM

 

Happy customers are loyal customers, but how do you know how they feel about your business? CSAT stands for Customer Satisfaction and it’s a measurement of your customer satisfaction with the service they’ve just used at your company.
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Topics: surveys, customer satisfaction, measurement, Customer Care

How Retention Is Your Growth Engine

Posted by Stephen Spiegel on Jun 30, 2020 12:45:05 PM

 

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Topics: customer feedback, Employee Retention and Satisfaction, growth engine, Managing a remote team culture

Getting Back to Business: Resetting Goals and KPIs as Your Business Reopens

Posted by Stephen Spiegel on Jun 25, 2020 10:05:13 AM
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Topics: Customer Care, KPI, Resetting Goals and KPIs

It Starts at the Top: 5 Ways Leaders Shape Company Culture

Posted by Stephen Spiegel on Jun 22, 2020 6:04:23 PM

 

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Topics: Company Culture, Company Leadership

How to Build a Great Culture in a Remote Company

Posted by Stephen Spiegel on May 27, 2020 4:24:02 PM
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Topics: employee recognition, employee engagement, Uncategorized, employee satisfaction

Improving the Way You Use Your KPIs and Dashboards

Posted by Stephen Spiegel on May 20, 2020 8:04:17 PM
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Topics: productivity, measurement, performance

Gather Customer Feedback and Increase Conversions

Posted by Stephen Spiegel on May 6, 2020 8:25:00 PM
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Topics: Establishing value, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

Celebrate the Good Stuff: Find the Silver Lining in Your New Remote-Work Life

Posted by Stephen Spiegel on Apr 29, 2020 7:24:00 PM
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Topics: work life balance

Celebrate the Good Stuff: Tips for Keeping Your Remote Workers Motivated and Engaged

Posted by Stephen Spiegel on Apr 8, 2020 9:50:58 PM

 

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Topics: employee retention, employee satisfaction, productivity, employee appreciation

Crewhu’s 3 C’s to a Solid COVID-19 Remote Work Plan for MSPs

Posted by Stephen Spiegel on Mar 30, 2020 11:20:00 AM

As a Managed Service Provider (MSP), you need to know the best ways to take your team remote during this Covid-19 critical time, including following these 3 C’s for how to commit, communicate, and celebrate in this new reality.

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Topics: employee retention, productivity, employee productivity, work life balance

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