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Stephen Spiegel

Recent Posts

How to Integrate NPS Results Into Your...

Posted by Stephen Spiegel on Oct 7, 2020

Net Promoter Score provides deep insight into what customers think of your company..

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3 Ways to Use Gamification to Improve...

Posted by Stephen Spiegel on Sep 30, 2020

Motivate, engage, and train employees more effectively by integrating gaming into.

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How Gamification Increases Customer...

Posted by Stephen Spiegel on Sep 16, 2020

Gamification offers a unique approach to incentives and rewards programs that.

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What to Do When You Feel Like You’ve...

Posted by Stephen Spiegel on Sep 13, 2020

 

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Lack of Process: The Silent Killer of...

Posted by Stephen Spiegel on Sep 13, 2020
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Training with Gamification

Posted by Stephen Spiegel on Sep 2, 2020

Gamification is a fun way to engage employees and teach them new skills while.

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Improve Customer Surveys by Honing the...

Posted by Stephen Spiegel on Aug 19, 2020

Survey questions should all relate to your end goal. Make sure every question has a.

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5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020

 

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How to Turn a Bad Customer Experience...

Posted by Stephen Spiegel on Aug 5, 2020

When a customer has a bad experience, you have to act fast

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3 R’s of an Effective Employee Rewards...

Posted by Stephen Spiegel on Jul 28, 2020

 

Keeping your customers happy starts by keeping your employees happy. Follow these.
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How to Retain Customers and Increase...

Posted by Stephen Spiegel on Jul 16, 2020

 

There are a lot of opportunities to retain customers and increase revenue and NPS.
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How Does Hiring Culture Fits Relate to...

Posted by Stephen Spiegel on Jul 15, 2020
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