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The Employee Engagement Blog

The Employee Engagement Blog

Feedback Surveys Can Give You Great Insight into Customer Happiness

Posted by Stephen Spiegel on Jun 5, 2017 11:14:27 AM

            

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Topics: managed service providers, Customer Service

Improving Customer Satisfaction Scores

Posted by Alona Bolotnikova on Feb 2, 2017 1:47:12 PM

            

Happy customers should be a priority for any business, and using customer service management tools like a client satisfaction survey provides you with invaluable information. Based on client data, improving a CSAT score from the 70%’s to the 90%’s can take little effort, but increases client retention over 50%. So what is a simple way to increase your customer satisfaction scores?

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Topics: managed service providers, Customer Service

Ramp up Your Employee Recognition Efforts Early in 2017

Posted by CrewHu on Dec 21, 2016 12:00:00 AM

Start the New Year right by showing your employees how much you care

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Topics: Blog

The Little Trick to Employee Recognition That You Probably Missed

Posted by CrewHu on Dec 7, 2016 12:00:00 AM

“It’s the little things that matter” It’s a saying as old as time, but one we rarely remember when evaluating our employees

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Topics: Blog

3 Unique Ways to Reward Stellar Employees

Posted by CrewHu on Nov 23, 2016 8:00:00 AM

Your people work hard for you, so don’t you agree they deserve something special?

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Topics: Blog

How 3 Great Places Motivate Employees… and How and Why You Should, Too

Posted by CrewHu on Nov 9, 2016 12:00:00 AM

Learn their secrets and use them in your own organization

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Topics: Blog

A Guide to Employee Recognition Platforms and Improving your Bottom Line

Posted by CrewHu on Oct 19, 2016 11:27:05 AM

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Topics: Blog

Are You Giving Employees Useful Feedback?

Posted by CrewHu on Oct 5, 2016 1:00:00 AM

Don’t make them guess if they’re on the right track

It’s the six words many of us dread: “Can I give you some feedback?” But there’s value in getting constructive criticism on identifying ways to improve; there’s even more value in getting help with solutions.

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Topics: Blog

How MSPs can get More Value out of ConnectwiseÒ

Posted by CrewHu on Sep 21, 2016 1:00:00 AM

Leverage the capabilities of your management software with the power of CrewHu

If you’re an MSP using Connectwise, you already know the value of having all the stages of your customer relationship in one central location. With this industry standard platform, you’re able to have a clear view and be in constant control of communications, activities, invoicing, ticketing and time tracking on projects and processes.

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Topics: Blog

Monitoring Employee Performance: Which OKRs Matter?

Posted by CrewHu on Sep 7, 2016 3:03:00 AM

What the most successful companies in the world know about their employees

It works for Intel, Google, Amazon, and LinkedIn: these industry giants use objectives and key results (OKRs) to measure employee performance. OKRs connect your employee’s work to your company’s strategic plan. When there’s alignment, employee performance increases and business plans succeed.

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Topics: Blog