The Employee Engagement Blog

The Employee Engagement Blog

5 Ways to Increase Customer Satisfaction Survey Responses

Posted by Stephen Spiegel on Aug 10, 2017 12:04:06 AM

Make it easy for your customers to provide feedback

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Topics: managed service providers, Customer Service

Feedback Surveys Can Give You Great Insight into Customer Happiness

Posted by Stephen Spiegel on Jun 5, 2017 11:14:27 AM

            

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Topics: managed service providers, Customer Service

Improving Customer Satisfaction Scores

Posted by Alona Bolotnikova on Feb 2, 2017 1:47:12 PM

            

Happy customers should be a priority for any business, and using customer service management tools like a client satisfaction survey provides you with invaluable information. Based on client data, improving a CSAT score from the 70%’s to the 90%’s can take little effort, but increases client retention over 50%. So what is a simple way to increase your customer satisfaction scores?

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Topics: managed service providers, Customer Service

Ramp up Your Employee Recognition Efforts Early in 2017

Posted by CrewHu on Dec 21, 2016 12:00:00 AM

Start the New Year right by showing your employees how much you care

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Topics: Blog

The Little Trick to Employee Recognition That You Probably Missed

Posted by CrewHu on Dec 7, 2016 12:00:00 AM

“It’s the little things that matter” It’s a saying as old as time, but one we rarely remember when evaluating our employees

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Topics: Blog

3 Unique Ways to Reward Stellar Employees

Posted by CrewHu on Nov 23, 2016 8:00:00 AM

Your people work hard for you, so don’t you agree they deserve something special?

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Topics: Blog

How 3 Great Places Motivate Employees… and How and Why You Should, Too

Posted by CrewHu on Nov 9, 2016 12:00:00 AM

Learn their secrets and use them in your own organization

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Topics: Blog

A Guide to Employee Recognition Platforms and Improving your Bottom Line

Posted by CrewHu on Oct 19, 2016 11:27:05 AM

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Topics: Blog

Are You Giving Employees Useful Feedback?

Posted by CrewHu on Oct 5, 2016 1:00:00 AM

Don’t make them guess if they’re on the right track

It’s the six words many of us dread: “Can I give you some feedback?” But there’s value in getting constructive criticism on identifying ways to improve; there’s even more value in getting help with solutions.

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Topics: Blog

How MSPs can get More Value out of ConnectwiseÒ

Posted by CrewHu on Sep 21, 2016 1:00:00 AM

Leverage the capabilities of your management software with the power of CrewHu

If you’re an MSP using Connectwise, you already know the value of having all the stages of your customer relationship in one central location. With this industry standard platform, you’re able to have a clear view and be in constant control of communications, activities, invoicing, ticketing and time tracking on projects and processes.

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Topics: Blog