Managed service providers as an industry are losing its blur. Even people outside its influence are reaching the point where the concept is understandable. What’s helping is an overall standardization.
Topics: managed service providers
An insider look at some exciting tech tools for customer service
Providing customers with the attention they demand—and deserve—means not only being available but also being patient enough to address their concerns respectfully.
Get a recruiting boost by avoiding these common employee referral program mistakes.
Employee referral programs – just tell your staff, they’ll bring in the new recruits. An excellent idea, but a half-minded plan. Successful referral programs usually require analysis, planning, and savvy execution, which is why so many tend to crumble into dust.
Shift the focus from equality to fairness in the workplace.
We hear a lot about equality in the workplace. Equal treatment, equal pay, equal opportunities for advancement. While all these things are important, and something employees look for and appreciate in a company, they may want something else even more. Fairness.
It’s one thing to set goals, but benchmarking helps gauge and improve employee performance.
Goal setting is crucial for success, but how do you know if you’re setting the bar too low? Or, too high? This is where benchmarking earns its place in the business ecology. It allows you and your team to see how you stack up to the competition.
Setting SMART goals can be tricky. These samples will set you on a path to success.
Want to read something completely crazy? A recent Gallup poll reported that only one third, or 32% of employees surveyed, indicated that their managers help them set performance goals. This begs the question: how can a company succeed if goals aren’t clearly established and communicated throughout the company?