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Welcome to the Employment Engagement Blog

KISSing Customers: Cognitive Overload...

Posted by Stephen Spiegel on Oct 25, 2017

If you ask your customers to think too much about the job you’re doing, they’re not.

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Why You Should Crave Negative Customer...

Posted by Stephen Spiegel on Oct 11, 2017

Finding strength in humility.

You’ve failed – a customer is livid, ranting, and.

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The Absolute Most Valuable Things...

Posted by Stephen Spiegel on Sep 27, 2017

It’s reinforcement that you should never hold fast to the tenet of “business as usual.”

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Connecting the Dots: Why You Should...

Posted by Stephen Spiegel on Sep 13, 2017

They’re the ones who need to tell you how you’re doing.

How often do you talk to your.

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3 Ways Employee Recognition Software...

Posted by Stephen on Apr 28, 2015

Employee recognition software offers value to your team by increasing efficiency and.

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