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Welcome to the Employment Engagement Blog

How to Retain Customers and Increase...

Posted by Stephen Spiegel on Jul 16, 2020

 

There are a lot of opportunities to retain customers and increase revenue and NPS.
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Beyond KPIs: How to Create Better...

Posted by Stephen Spiegel on Jul 8, 2020
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How to use CSAT Surveys to Boost Your...

Posted by Stephen Spiegel on Jul 7, 2020

 

Happy customers are loyal customers, but how do you know how they feel about your.
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Bad Reviews Can Be Good Reviews

Posted by Stephen Spiegel on Dec 18, 2019

Reviews aren’t always glowing, and that’s OK

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How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019

Testimonials aren’t reviews

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Get More Feedback: Don’t Bore Your...

Posted by Stephen Spiegel on Nov 6, 2019

It’s not always as simple as asking for feedback

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What Is a Quality Review and How Do You...

Posted by Stephen Spiegel on Oct 23, 2019

By now you should have thousands of reviews, right?

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Make Your Customer Feedback Campaign...

Posted by Stephen Spiegel on Oct 9, 2019
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How to Deal with Angry Customers

Posted by Stephen Spiegel on Dec 5, 2018

Regardless of the hurricane of emotions angry customers might inspire, matching their.

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5 Tech Trends Every MSP Should Know...

Posted by Stephen Spiegel on Aug 21, 2018

What’s new in tech

You probably wouldn’t have invested in a career in IT if keeping up.

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