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    A person using an iPad to take a customer satisfaction survey.

    How to Use Customer Satisfaction...

    Posted by Stephen Spiegel on Jul 19, 2023

    Leverage the power of these KPIs to gauge customer satisfaction, improve their.

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    teams working together to combine business gears and processes with an employee recognition system

    5 Tips for Finding an Employee...

    Posted by Stephen Spiegel on Apr 21, 2021

    You need a process that will work seamlessly with your existing workflows. Learn how to.

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    NPS Surveys | Crewhu

    How to Retain Customers and Increase...

    Posted by Stephen Spiegel on Jul 16, 2020
    There are a lot of opportunities to retain customers and increase revenue and NPS.
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    Beyond KPIs: How to Create Better...

    Posted by Stephen Spiegel on Jul 8, 2020
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    CSAT-Customer-Satisfaction-Score-Crewhu

    How to use CSAT Surveys to Boost Your...

    Posted by Stephen Spiegel on Jul 7, 2020
    Happy customers are loyal customers, but how do you know how they feel about your.
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    bad-reviews

    Bad Reviews Can Be Good Reviews

    Posted by Stephen Spiegel on Dec 18, 2019

    Reviews aren’t always glowing, and that’s OK

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    customer-testimonials

    How to Gather Customer Testimonials

    Posted by Stephen Spiegel on Dec 4, 2019

    Testimonials aren’t reviews

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    customer-survey

    Get More Feedback: Don’t Bore Your...

    Posted by Stephen Spiegel on Nov 6, 2019

    It’s not always as simple as asking for feedback

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    quality-reviews

    What Is a Quality Review and How Do You...

    Posted by Stephen Spiegel on Oct 23, 2019

    By now you should have thousands of reviews, right?

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    customer-feedback-campaign

    Make Your Customer Feedback Campaign...

    Posted by Stephen Spiegel on Oct 9, 2019
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    crewhu-17.1.2

    How to Deal with Angry Customers

    Posted by Stephen Spiegel on Dec 5, 2018

    Regardless of the hurricane of emotions angry customers might inspire, matching their.

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    iStock-871052724

    5 Tech Trends Every MSP Should Know...

    Posted by Stephen Spiegel on Aug 21, 2018

    What’s new in tech

    You probably wouldn’t have invested in a career in IT if keeping up.

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