Are you tracking the right metrics for a higher customer satisfaction score (CSAT)?
Net Promoter Score provides deep insight into what customers think of your company. Here’s how to use the results to improve your workflows and overall employee satisfaction.
0 Comments Click here to read/write comments
Topics: Company Culture, NPS, eNPS
There are a lot of opportunities to retain customers and increase revenue and NPS surveys is one of them.
0 Comments Click here to read/write comments
Topics: surveys, customer satisfaction, measurement, Customer Care, Net Promoter Score, NPS
