Are you tracking the right metrics for a higher customer satisfaction score (CSAT)?
Topics: Customer Service, NPS, CSAT
Net Promoter Score provides deep insight into what customers think of your company. Here’s how to use the results to improve your workflows and overall employee satisfaction.
Topics: Company Culture, NPS, eNPS
Topics: surveys, customer satisfaction, measurement, Customer Care, Net Promoter Score, NPS
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Employee Engagement Software & Recognition Apps