The Employee Engagement Blog

The Employee Engagement Blog

Making Room for Employee Engagement is Critical for MSPs

Posted by Stephen Spiegel on Jan 24, 2018 9:00:00 AM

There’s simply no such thing as a “one size fits all” approach to sustaining employee morale and engagement. You’ve got to take the individual route.

You hear a lot about how company culture is important, but what if you’re in the business of helping to run other companies? That’s the dilemma faced by many MSP companies. Employees spend their time solving problems and putting out fires for many different companies.

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Topics: employee engagement, employee appreciation

Uncovering The Hidden Powers of Peer Recognition

Posted by Stephen Spiegel on Dec 20, 2017 9:00:00 AM

We know how important employee recognition is coming from the boss, but how does it stack up coming from a peer?

While it’s important for managers and the Human Resources department to be on the lookout for up and coming talent within an organization, it isn’t the only way to identify potential leaders within your ranks. Peer recognition is now being touted as one of the best ways for top performers to gain a spot in the limelight. An article from Harvard Business Review put the magnifying glass on the correlation between peer recognition and unidentified leadership qualities. What they found buried in the peer recognition data is that employees who received high volumes of positive recognition from their peers are often the most collaborative players on the team: a trait highly associated with effective leadership.

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Topics: employee recognition, employee engagement, peer recognition

What Do High Performing Companies All Have in Common? Happy Employees.

Posted by Stephen Spiegel on Dec 6, 2017 9:00:00 AM

The link between employee satisfaction and productivity is simpler than you think.

Every year, Glassdoor compiles a list of the “Best Places to Work.” The good people over at Glassdoor measure the quantity, quality, and consistency of employee-submitted reviews for companies across the nation, and the globe, to come up with a comprehensive catalog of 50 companies that employees absolutely adore. It turns out, the same companies that make the Best Places to Work list, also top out the S&P 500 according to CNBC. Coincidence? We think not.

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Topics: employee engagement, employee satisfaction, productivity, employee productivity

Why You Should Crave Negative Customer Feedback

Posted by Stephen Spiegel on Oct 11, 2017 2:16:00 PM

Finding strength in humility.

You’ve failed – a customer is livid, ranting, and talking about going elsewhere. Convention demands a calm, non-defensive, humble exterior; after all, the customer’s always right – even when they’re wrong. Handling criticism functionally might be the most difficult aspect of conducting any type of business; it’s also the most crucial

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Topics: employee engagement, crewhu features, managed service providers, Customer Service

The Absolute Most Valuable Things Employees Want from You

Posted by Stephen Spiegel on Sep 27, 2017 2:12:00 PM

It’s reinforcement that you should never hold fast to the tenet of “business as usual.”

How’s your budget? Have you funded it to the “money is no object” level so you can attract the top talent? Don’t be too upset if the answer is no. 

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Topics: employee recognition, employee engagement, crewhu features, managed service providers

How Proactive Customer Service Programs Improve Business

Posted by Jon Belgrad, CrewHu Content Strategist on Sep 28, 2015 6:00:00 AM
Thinking about using an employee engagement program to improve customer service quality for your business? Wondering how improving your customer service can improve your business’s operations efficiency? Learn the different ways in which a proactive customer service & help desk support team can improve your business.
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Topics: employee recognition, employee engagement, Customer Service

Employee Incentive Programs: How Recognition & Rewards Help Business

Posted by Jon Belgrad, CrewHu Content Strategist on Sep 21, 2015 6:30:12 PM
 
Are you looking for ways to get your hourly employees engaged in your business and feel like a part of the family? Tired of slacking employees just getting by and never improving? Want new and creative ways to motivate them?
 
Better employees results in happier customers which keeps them coming back to your business and ultimately raises your revenue. So how can you get better employees? Start with an employee incentive & engagement program to help the employees who are already a part of your team grow professionally and help your business.
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Topics: employee recognition, employee engagement, smart goals

3 SMART Goals Examples to Improve Your KPIs

Posted by Jon Belgrad, CrewHu Content Strategist on Sep 7, 2015 8:00:00 AM
Are you having trouble keeping your hourly employees engaged in their work? Looking to improve the day-to-day operations of your business with some new employee incentive ideas?
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Topics: employee recognition, employee engagement, smart goals

How To Create A Great Employee Recognition Strategy For Your Business

Posted by Stephen on Aug 31, 2015 8:00:00 AM
 
Are you looking for ways to improve employee engagement and utilization levels to help your business reach its goals more easily? Have you created an employee recognition plan? Improve morale, engagement, and utilization in your office by creating an employee engagement strategy & boosting your employee incentive programs.
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Topics: employee recognition, employee engagement

Improve Your Business Using Relevant Recognition Awards

Posted by Stephen on Aug 17, 2015 8:00:00 AM
 
Want to get more value from employee incentive programs? It's time to stop it with the usual 'employee of the month' awards and time to inspire your employees to work harder everyday by strengthening your employee engagement activities and making it unique for your business and its needs.
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Topics: employee recognition, employee engagement, recognition award