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Welcome to the Employment Engagement Blog

5 Unique Ways to Collect Customer...

Posted by Stephen Spiegel on Mar 30, 2021

Go beyond the one-question survey with these unique methods to understand customer.

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6 Dos and Don’ts of Customer...

Posted by Stephen Spiegel on Mar 24, 2021

Managing your online reputation is more than website maintenance. Try using customer.

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How Retention Is Your Growth Engine

Posted by Stephen Spiegel on Jun 30, 2020
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Bad Reviews Can Be Good Reviews

Posted by Stephen Spiegel on Dec 18, 2019

Reviews aren’t always glowing, and that’s OK

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How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019

Testimonials aren’t reviews

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Get More Feedback: Don’t Bore Your...

Posted by Stephen Spiegel on Nov 6, 2019

It’s not always as simple as asking for feedback

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What Is a Quality Review and How Do You...

Posted by Stephen Spiegel on Oct 23, 2019

By now you should have thousands of reviews, right?

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Make Your Customer Feedback Campaign...

Posted by Stephen Spiegel on Oct 9, 2019
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How to Use Customer Feedback to...

Posted by Stephen Spiegel on Feb 7, 2018

What to do with customer feedback to make your company amazing.

How would you feel if.

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Customer Retention Means Holding Them...

Posted by Stephen Spiegel on Jan 10, 2018

How to retain clients and encourage customer feedback.

Is the customer really always.

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Survey Incentives: What You Need to Know

Posted by Stephen Spiegel on Nov 22, 2017

Offering an incentive for customer feedback is tricky, but profitable.

Most of us have.

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Should You Use Social Media to Solicit...

Posted by Stephen Spiegel on Nov 8, 2017

The pros and cons of social media to get customer opinions

Social media is a popular.

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