The Employee Engagement Blog

The Employee Engagement Blog

Gather Customer Feedback and Increase Conversions

Posted by Stephen Spiegel on May 6, 2020 8:25:00 PM
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Topics: Establishing value, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

Bad Reviews Can Be Good Reviews

Posted by Stephen Spiegel on Dec 18, 2019 10:15:00 AM

Reviews aren’t always glowing, and that’s OK

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Topics: Customer Service, customer feedback, customer retention, customer satisfaction, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019 10:15:00 AM

Testimonials aren’t reviews

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Topics: Customer Service, customer feedback, surveys, customer retention, customer satisfaction, convey value to a customer, Customer Care, Customer experience, customer focus, testimonials, customer testimonials

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