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Set a Baseline for Your NPS

Posted by Stephen Spiegel on Oct 28, 2020

You can’t sufficiently track NPS progress without a baseline. Here’s where to start.

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5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020

 

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How to Retain Customers and Increase...

Posted by Stephen Spiegel on Jul 16, 2020

 

There are a lot of opportunities to retain customers and increase revenue and NPS.
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What Is a Quality Review and How Do You...

Posted by Stephen Spiegel on Oct 23, 2019

By now you should have thousands of reviews, right?

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