The Employee Engagement Blog

The Employee Engagement Blog

What to Do When You Feel Like You’ve Hit a Ceiling of Revenue

Posted by Stephen Spiegel on Sep 13, 2020 4:40:49 PM

 

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Topics: customer retention, KPI, Lack of KPI, Feedback process

Lack of Process: The Silent Killer of KPIs

Posted by Stephen Spiegel on Sep 13, 2020 4:39:59 PM
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Topics: customer retention, KPI, Lack of KPI, Feedback process

Beyond KPIs: How to Create Better Processes that Drive Customer Satisfaction

Posted by Stephen Spiegel on Jul 8, 2020 9:00:00 AM
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Topics: customer satisfaction, KPI

Getting Back to Business: Resetting Goals and KPIs as Your Business Reopens

Posted by Stephen Spiegel on Jun 25, 2020 10:05:13 AM
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Topics: Customer Care, KPI, Resetting Goals and KPIs

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