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    What Do High Performing Companies All Have in Common? Happy Employees.

    What Do High Performing Companies All Have in Common? Happy Employees.

    Posted by Stephen Spiegel on Dec 6, 2017
    Employee satisfaction and productivity bring more to a company than just happy employees. Your ...
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    Survey Incentives: What You Need to Know

    Survey Incentives: What You Need to Know

    Posted by Stephen Spiegel on Nov 22, 2017
    Survey incentives are becoming more and more popular, because they get results. But in order ...
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    Should You Use Social Media to Solicit Customer Feedback?

    Should You Use Social Media to Solicit Customer Feedback?

    Posted by Stephen Spiegel on Nov 8, 2017
    Social media can be a simple way to garner feedback from your customers, but it could also ...
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    KISSing Customers: Cognitive Overload and How It Gets in the Way of Feedback.

    KISSing Customers: Cognitive Overload and How It Gets in the Way of Feedback.

    Posted by Stephen Spiegel on Oct 25, 2017
    What is cognitive overload? If you ask your customers to think too much about the job you’re ...
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    Why You Should Crave Negative Customer Feedback

    Why You Should Crave Negative Customer Feedback

    Posted by Stephen Spiegel on Oct 11, 2017
    Establishing a process for collecting and responding to negative customer feedback empowers ...
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    The Absolute Most Valuable Things Employees Want from You

    The Absolute Most Valuable Things Employees Want from You

    Posted by Stephen Spiegel on Sep 27, 2017
    Crewhu explains why the way to ensure employees know they’re being heard is through ...
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    Connecting the Dots: Why You Should Connect With at Least 1 Customer Every Day

    Connecting the Dots: Why You Should Connect With at Least 1 Customer Every Day

    Posted by Stephen Spiegel on Sep 13, 2017
    How often do you talk to your customers? If it's not often, then you’re missing out on ...
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    5 Ways to Increase Customer Satisfaction Survey Responses

    5 Ways to Increase Customer Satisfaction Survey Responses

    Posted by Stephen Spiegel on Aug 10, 2017
    As a managed service provider customer feedback is critical. So make it easy to respond to ...
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    Feedback Surveys Can Give You Great Insight into Customer Happiness

    Feedback Surveys Can Give You Great Insight into Customer Happiness

    Posted by Stephen Spiegel on Jun 5, 2017
    As a managed service provider customer feedback is critical. Your customer service system ...
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    Proactive Customer Service: 5 Steps to Collect Customer Feedback

    Proactive Customer Service: 5 Steps to Collect Customer Feedback

    Posted by Stephen Spiegel on May 19, 2016
    Now your customers have a chance to rate your proactive customer service and give recognition ...
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