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Stephen Spiegel

Recent Posts

Connecting the Dots: Why You Should Connect With at Least 1 Customer Every Day

Posted by Stephen Spiegel on Sep 13, 2017
How often do you talk to your customers? If it's not often, then you’re missing out on ...
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5 Ways to Increase Customer Satisfaction Survey Responses

Posted by Stephen Spiegel on Aug 10, 2017
As a managed service provider customer feedback is critical. So make it easy to respond to ...
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Feedback Surveys Can Give You Great Insight into Customer Happiness

Posted by Stephen Spiegel on Jun 5, 2017
As a managed service provider customer feedback is critical. Your customer service system ...
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Proactive Customer Service: 5 Steps to Collect Customer Feedback

Posted by Stephen Spiegel on May 19, 2016
Now your customers have a chance to rate your proactive customer service and give recognition ...
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