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    NPS-Baseline

    Set a Baseline for Your NPS

    Posted by Stephen Spiegel on Oct 28, 2020

    You can’t sufficiently track NPS progress without a baseline. Here’s where to start.

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    Customer engagement happiness with gamification

    How Gamification Increases Customer...

    Posted by Stephen Spiegel on Sep 16, 2020

    Gamification offers a unique approach to incentives and rewards programs that.

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    how-to-boost-net-promoter-score

    5 Ways to Turn Passives Into Promoters...

    Posted by Stephen Spiegel on Aug 17, 2020

     

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    Gather Customer Feedback and Increase...

    Posted by Stephen Spiegel on May 7, 2020
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    bad-reviews

    Bad Reviews Can Be Good Reviews

    Posted by Stephen Spiegel on Dec 18, 2019

    Reviews aren’t always glowing, and that’s OK

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    customer-testimonials

    How to Gather Customer Testimonials

    Posted by Stephen Spiegel on Dec 4, 2019

    Testimonials aren’t reviews

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    customer-survey

    Get More Feedback: Don’t Bore Your...

    Posted by Stephen Spiegel on Nov 6, 2019

    It’s not always as simple as asking for feedback

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    quality-reviews

    What Is a Quality Review and How Do You...

    Posted by Stephen Spiegel on Oct 23, 2019

    By now you should have thousands of reviews, right?

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    customer-feedback-campaign

    Make Your Customer Feedback Campaign...

    Posted by Stephen Spiegel on Oct 9, 2019
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    crewhu-18.1.2

    6 Customer Experience Trends You Need...

    Posted by Stephen Spiegel on Jan 11, 2019

    Customers want more

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