Crewhu Blog | Customer experience

Set a Baseline for Your NPS

Posted by Stephen Spiegel on Oct 28, 2020

You can’t sufficiently track NPS progress without a baseline. Here’s where to start.

Customer engagement happiness with gamification

How Gamification Increases Customer...

Posted by Stephen Spiegel on Sep 16, 2020

Gamification offers a unique approach to incentives and rewards programs that.

5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020

Gather Customer Feedback and Increase...

Posted by Stephen Spiegel on May 7, 2020

Bad Reviews Can Be Good Reviews

Posted by Stephen Spiegel on Dec 18, 2019

Reviews aren’t always glowing, and that’s OK

How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019

Testimonials aren’t reviews

Get More Feedback: Don’t Bore Your...

Posted by Stephen Spiegel on Nov 6, 2019

It’s not always as simple as asking for feedback

What Is a Quality Review and How Do You...

Posted by Stephen Spiegel on Oct 23, 2019

By now you should have thousands of reviews, right?

Make Your Customer Feedback Campaign...

Posted by Stephen Spiegel on Oct 9, 2019

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Reputation Management: Encouraging...

Posted by Stephen Spiegel on Jul 25, 2019

Reviews influence buying decisions

6 Customer Experience Trends You Need...

Posted by Stephen Spiegel on Jan 11, 2019

Customers want more

How to Deal with Angry Customers

Posted by Stephen Spiegel on Dec 5, 2018

Regardless of the hurricane of emotions angry customers might inspire, matching their.

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