Crewhu Blog | managed service providers

Improving Customer Satisfaction Scores

Posted by Stephen Spiegel on Feb 18, 2026

Customer satisfaction depends heavily on how support crews are guided, evaluated, and ...

Survey Incentives: What You Need to Know

Posted by Stephen Spiegel on Nov 22, 2017

Survey incentives are becoming more and more popular, because they get results. But in order ...

KISSing Customers: Cognitive Overload and How It Gets in the Way of Feedback.

Posted by Stephen Spiegel on Oct 25, 2017

What is cognitive overload? If you ask your customers to think too much about the job you’re ...

Why You Should Crave Negative Customer Feedback

Posted by Stephen Spiegel on Oct 11, 2017

Establishing a process for collecting and responding to negative customer feedback empowers ...

The Absolute Most Valuable Things Employees Want from You

Posted by Stephen Spiegel on Sep 27, 2017

Crewhu explains why the way to ensure employees know they’re being heard is through ...

Connecting the Dots: Why You Should Connect With at Least 1 Customer Every Day

Posted by Stephen Spiegel on Sep 13, 2017

How often do you talk to your customers? If it's not often, then you’re missing out on ...

5 Ways to Increase Customer Satisfaction Survey Responses

Posted by Stephen Spiegel on Aug 10, 2017

As a managed service provider customer feedback is critical. So make it easy to respond to ...

Feedback Surveys Can Give You Great Insight into Customer Happiness

Posted by Stephen Spiegel on Jun 5, 2017

As a managed service provider customer feedback is critical. Your customer service system ...

Improve Help Desk Support with Employee Recognition Software

Posted by Stephen on Jun 29, 2015

Ensuring A+ help desk service is easy using employee recognition software. Use SMART Goals, ...

The Willy Wonka Guide to Closing Sales Deals

Posted by Stephen on Jun 24, 2015

Do you feel like your sales team isn't giving you the sales results you expected? Are your ...

Performance Management: How to Get Golden Results!

Posted by Stephen on Jun 15, 2015

Performance management is hard, so we shared tips/tools for you to start achieving total ...

3 ALL STAR Recognition Awards to Improve Your Bottom Line

Posted by Stephen on Jun 1, 2015

Learn the 3 type of recognition awards that improve employee incentive programs and increases ...

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