Gamifying email can ensure employees read and act upon important information

You’ve got.

Customer service has an inward flow. Customer care flows outward. You need to know who.

The benefits of gamification trace back to the roots of play

Are play and productivity.

An insider look at some exciting tech tools for customer service 

Providing customers.

Your employees are the key to satisfied customers.

Your employee retention strategy should include continuing education.

Get a recruiting boost by avoiding these common employee referral program mistakes.

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Shift the focus from equality to fairness in the workplace.

We hear a lot about equality.

It’s one thing to set goals, but benchmarking helps gauge and improve employee.

Setting SMART goals can be tricky. These samples will set you on a path to success.

Want.

How to become an asset to your customer, not an expense.

In the world of customer.